概要

Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network design team on network optimization.
Day-to-day network performance monitoring.
Network troubleshooting and fault analysis hardware troubleshooting and repair.
Trouble ticket generation and response carrier interface and escalations.
Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our change control systems and processes.
Provide technical support to domestic/International branches/Implementation of new projects
Resolution of technical issues that create hurdles in the day to day operations.
Effective and timely resolution of issues.
Provide support for 24/7 service operations
Network Security including VLANs, Encryption, Policies, DMZ etc are best as per the business requirements and as per the highest level of security standards/policy.
Ensure primary and DR sites are ready for sync at all times
Ensure network is at optimal level. Routing protocols, Routers, Switches, Firewalls, Load balancer are configured as per the needs and as per best practices.
Liaise with other IT sub divisions regarding necessary changes, which may need to be made in order to achieve IT Targets.